FAQs
GENERAL QUESTIONS
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For directions to Kraken Penn Quarter follow THIS LINK.
For directions to Kraken Bryant Street follow THIS LINK.
For directions to Kraken Baltimore follow THIS LINK.
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You can book right here on our website! All reservations must be made and paid in full at least 48 hours in advance. Please let us know of any additions/subtractions to your final guest count 48 hours prior to your booking.
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It is wise to book group events in advance, however, we do accept walk-ins. Check out our schedule for availability and give us a call before you head in if you want to make sure courts, lanes or rage rooms are available.
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We require a 48 hour cancellation notice in order to receive a full refund on your deposit.
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Bryant Street: Currently, we have a few snack items for purchase as well as a bar with beer, wine and canned cocktails as well as an assortment of non-alcoholic options. For private parties of 10 or more, we also offer catering packages. You may bring in a cake or cupcakes for a special occasion but other than that no outside food or drink will be permitted.
Baltimore: We have a full service bar and food menu at our Baltimore location. For private parties of 10 or more, we also offer catering packages. You may bring in a cake or cupcakes for a special occasion but other than that no outside food or drink will be permitted.
DC: We have beer, wine and canned cocktails (no food service) at our DC location. Contact us for questions about bringing in outside food. No outside drinks will be permitted.
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Bryant Street: Children are welcome and encouraged! We do require that anyone under the age of 18 be accompanied by a parent/guardian. Kraken is 21+ starting at 9 pm.
DC & Baltimore: Axe throwing and rage room experiences are for age 13+. We do require that any minors have the waivers signed by a parent or guardian to participate, and a parent or guardian must remain with the youth during their session.
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At this time, Kraken is not animal friendly. If your dog is a service animal, please see one of our ambassadors at the front desk upon your arrival.
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YES! Follow THIS LINK to send the ultimate gift to a friend or family member today!
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Bryant Street: Yes! Consider renting a court/rinkside cabana for your crew.
Baltimore & DC: They are, but space is limited. We allow up to 3 folks to join a group as a spectator. Please note spectators must still sign a waiver to be in the arena area.
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Of course! We’d love to celebrate with you. We have several party packages to choose from. Please check out our party and events page. Use our inquiry form or email us at events@experiencekraken.com for more information! You may also call 833-388-0106.
PICKLEBALL
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Our court reservations are for one hour blocks starting at 6 am. Rates are based on day and time. Please check our reservations page for more information on pricing.
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Yes. We have paddles and pickleballs available. If you didn’t rent them online please see a crew member at the registration counter. We do require you to leave a valid, non-expired ID at the desk for any equipment rentals.
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We’d love to bring your league here. Please head to our league page and fill out the inquiry form there to get started!
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Yes! Our annual membership offers tons of benefits! Free peak and off-peak court rentals, free guests and paddle rental. You even get discounts on beverages, leagues, lessons, and more! See more details on our memberships page
AXE THROWING
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Something comfortable to move around in is best. Think full range of motion! EVERYONE MUST HAVE CLOSED TOE SHOES TO PARTICIPATE!
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We supply the targets, the axes, and an Axe Master (coach). Just bring a good attitude and get ready to enjoy yourself!
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The 1.5 hour Axe-perience is the ultimate way to learn how to throw. Our coaches walk you through safety, give you one-on-one instruction, and then play a number of games with your group. League Games are played 1-on-1, each player gets 5 throws. Each throw is worth between 1-5 points based on accuracy. The highest score wins. Best of 3 games wins the match.
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Nope. We do include the use of our axes in the cost of the event.
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Axe throwing is for age 13+. We do require that any minors have the waivers signed by a parent or guardian to participate, and a parent or guardian must remain with the youth during their session.Item description
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If you've booked an axe-perience, please note that your start and end time still apply. Since there is a safety training that must occur for folks to throw, know that if they miss that safety briefing they will not be able to participate. Our hosts will work with the crew leader on when your group wants to begin. Late guests who miss the safety briefing will still be allowed to join your group as a spectator, but will not be able to throw an axe. We suggest telling everyone the booking time is 30 minutes prior to when it really is, so you can get all your waivers and "can't find parking" texts out of the way before you axe-ually begin!
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Our dedicated Axe Masters are here to make sure you understand how to throw, play the game, and to answer any questions you may have to sharpen your skills!
ROLLERSKATING
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Yes. We have skates and skate mates available. If you didn’t rent them online please see a crew member at the registration counter. We do require you to leave a valid, non-expired ID at the desk for any equipment rentals.
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Each rollerskating session is 2 hours. In between, we will take a half hour break to clean the rink and cabanas. Everyone must exit the skating rink area at that time. Our skate sessions start at 9 am and end at 9:30 pm with our 21+ late night skate.
RAGE ROOMS
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Yes! We provide all safety equipment and smashables! Just bring a good attitude and get ready to RAGE OUT!
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Rage rooms are for age 13+. We do require that any minors have the waivers signed by a parent or guardian to participate, and a parent or guardian must remain with the youth during their session.
